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I am an adult. Well, I at least play one on tv (or in real life). Mostly. I also read YA fiction. Joel Stein recently said in a New York Times article that I should not. Sure, I could stand at a dinner party after you asked me what I read and make a defense […]
A little over 1,000 teens gives birth every day. Just yesterday I held the 5-week-old baby of one of the teens that visits my library. The majority of teen fiction that deals with teen pregnancy focuses on only one part of the discussion: will the teen mother keep the baby or will she either end […]
Today’s blog post is brought to you by Matthew Ross, he is the director of the Bucyrus Public Library in Ohio and the father of 3 children, one of whom is Autistic. Alex’s mom, Angie, is also an MLS librarian. Together they write this blog post for us with a unique perspective for librarians to […]
At TLT we (I) recognize that libraries everywhere are facing staff and budget cuts. We want to help you provide quality service to your tween and teen patrons while recognizing that today’s teen librarians are short on time, short on staff, and short on money – but not short on passion. At the blog site you will […]
What Does Customer Service to Teens Look Like in the Library?
| Customer Service, Staff Development, Teen Issues, Teens, Tools
I was recently asked an interesting question: what should customer service to teens look like in the library? The truth is that customer service to teens should look the same as customer service to any other library patron looks. Every library patron who walks through the library door should get the same high quality and […]
Asset Builder’s Coalition support materials
| 40 Developmental Assets, Adolescent Development, Communication, Networking, Programming
I was very honored to have an article appear regarding asset building in the October 2011 edition of VOYA (page 354), the Voice of Youth Advocates. My article was entitled Mpact: An Asset Builder’s Coalition and if you are a regular reader here at TLT you know that I am a big advocate for using the […]
Today my daughter officially becomes a Tween. She is in that neverland void between children’s services and teen services that a lot of libraries are still trying to figure out. She grew up going to storytimes and library programs. And of course has a librarian for a mother – I am sure, for the record, […]
Marketing Teen Services to Non Teen Services Staff, A Teen Services Plan Example
| Communication, Marketing, Staff Development, Teen Services, Training
In the previous note Talking with Non Teen Services Staff About Teen Services, part 1, we discussed the importance of having a Teen Services outline to train incoming staff and use as a background for communicating with all staff. We also discussed how communication is a marketing tool. The final basic element we discussed was […]
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