SUBSCRIBE
SUBSCRIBE
SLJ Blog Network +
  • 100 Scope Notes
  • A Fuse #8 Production
  • Good Comics for Kids
  • Heavy Medal: A Mock Newbery Blog
  • Teen Librarian Toolbox
  • The Classroom Bookshelf
  • The Yarn
  • Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • About TLT
  • Reviews
    • Book Reviews
    • A to Z Book Lists
    • Book Review Policy
  • Teen Issues
  • Middle Grade Mondays
  • Programs
    • TPiB
    • Tech Talk
  • Professional
    • Teen Services 101
    • Things We Didn’t Learn in Library School
  • MakerSpace
  • Projects
    • #SVYALit
    • #FSYALit
    • #MHYALit
    • #Poverty in YA Lit

Staff Development

November 10, 2011 by Karen Jensen, MLS

What Does Customer Service to Teens Look Like in the Library?

I was recently asked an interesting question:  what should customer service to teens look like in the library? The truth is that customer service to teens should look the same as customer service to any other library patron looks.  Every library patron who walks through the library door should get the same high quality and […]

July 21, 2011 by Karen Jensen, MLS

Marketing Teen Services to Non Teen Services Staff, A Teen Services Plan Example

In the previous note Talking with Non Teen Services Staff About Teen Services, part 1, we discussed the importance of having a Teen Services outline to train incoming staff and use as a background for communicating with all staff. We also discussed how communication is a marketing tool.  The final basic element we discussed was […]

July 21, 2011 by Karen Jensen, MLS

Marketing Teen Services to Non Teen Services Staff, Part 1

When working with teens, you will run across other library staff members that don’t necessarily jump on board (you know right this very moment a name has come up in your head). But there are things you can do to help them support your cause.First make sure you have these basic elements in place: (1) […]

Popular Posts

What Do Teens Mean When They Talk About an Aesthetic

Turning Voice Recordings into Sound Wave Art and QR Codes

2022 Middle Grade Books to Have on Your Radar, Part Two

Book Gallery: YA Readalikes for fans of the Netflix series WEDNESDAY

What to Read if You Like Stranger Things . . . A Book Gallery

THAT Scene in Divergent

Book Review: After the Shot Drops by Randy Ribay

2022 Middle Grade Books to Have on Your Radar, Part One

The Difference Between YA and NA and Why It Matters, Part II: A Teen Librarian Perspective

Teen Fiction 2022 by the Numbers (So Far)

The Key is Self-love: Powerful Transitions in YA Books, a guest post by Charlene Allen

By the Numbers, a look at YA being published in 2023 (so far)

Bringing Grief Out of the Shadows, a guest post by Megan Paasch

ADVERTISEMENT

Related Articles on SLJ

Some of YA's Biggest Names Collaborate on "Blackout," a 2021 Release About Black Love

World-Building as Resistance: YA Author Junauda Petrus Discusses the Importance of Speculative Fiction and the Limits of the White Imagination

Great Joy and Self-Love: Renée Watson on "Love Is a Revolution"

Teen Screams: YA Horror for Every Kind of Reader

Three July 2021 YA Debut Authors Open Up About Their Protagonists

More Recent Posts

The “Be”-Attitudes of Communicating with Staff

July 21, 2011 by Karen Jensen, MLS

Training staff to understand and work with teens is not a one time affair, but an ongoing process. After you have your initial service plan and training module in place, you should develop an ongoing communication tool to keep all staff informed about teen services. Just as you must market your services to your teens, […]

Read More Posts »

ADVERTISEMENT

Archives

ADVERTISEMENT

Trending on the SLJ Blog Network

100 Scope Notes

One Star Review, Guess Who? (#181)

by Travis Jonker

Teen Librarian Toolbox

Have Some New 2023 Mysteries

by Riley Jensen

The Yarn

Taking a Look Back: Our 2022 Year in Review Episode

by Travis Jonker

Good Comics for Kids

Young Agatha Christie | Review

by Johanna

Follow This Blog

Enter your email address below to receive notifications of new blog posts by email.

Primary Sidebar

  • News & Features
  • Reviews+
  • Technology
  • School Libraries
  • Public Libraries
  • Age Level
  • Ideas
  • Blogs
  • Classroom
  • Diversity
  • People
  • Job Zone

Reviews+

  • Book Lists
  • Best Books
  • Media
  • Reference
  • Series Made Simple
  • Tech
  • Review for SLJ
  • Review Submissions

SLJ Blog Network

  • 100 Scope Notes
  • A Fuse #8 Production
  • Good Comics for Kids
  • Heavy Medal
  • Neverending Search
  • Teen Librarian Toolbox
  • The Classroom Bookshelf
  • The Yarn

Resources

  • 2022 Youth Media Awards
  • The Newbery at 100: SLJ Celebrates the 100th Anniversary of the Award
  • Special Report | School Libraries 2021
  • Summer Reading 2021
  • Series Made Simple Spring 2021
  • SLJ Diverse Books Survey
  • Summer Programming Survey
  • Research
  • White Papers / Case Studies
  • School Librarian of the Year
  • Mathical Book Prize Collection Development Awards
  • Librarian/Teacher Collaboration Award

Events & PD

  • In-Person Events
  • Online Courses
  • Virtual Events
  • Webcasts
  • About Us
  • Contact Us
  • Advertise
  • Subscribe
  • Media Inquiries
  • Newsletter Sign Up
  • Content Submissions
  • Data Privacy
  • Terms of Use
  • Terms of Sale
  • FAQs
  • Diversity Policy
  • Careers at MSI


COPYRIGHT © 2023


COPYRIGHT © 2023